Call to Schedule Your Appointment
Call to Schedule Your Appointment 315-787-5399

Frequently Asked Questions

What is the difference between OpenBore and Open MRI?

Open Bore is closed on the sides, but the distance from your head to the machine is greater than an Open MRI.  The majority of our patients are anxious/claustrophobic and prefer our Open Bore over traditional Open MRIs.  Open Bore also has a stronger magnet allowing for better imaging and accurate diagnosis.  We have highly trained staff that have a high success rate of getting even the most claustrophobic patients through their exams.  Need someone to hold your hand, no problem we will do that too.

Where are you located?

We are located inside of Geneva General Hospital at 196 North Street in Geneva.  Enter Geneva General Hospital through the main entrance on North Street.  For an MRI appointment you do NOT need to stop at patient registration.  Take the west elevators the lower level (LL).  Turn left off of the elevator, and follow the signs for MRI.  We are located near the cafeteria.

What are your hours?

We are open Monday - Friday 7:00 a.m. - 7:00 p.m. and Saturdays 7:00 a.m. - 3:00 p.m.

What health insurance plans are accepted at Finger Lakes Radiology?

BC/BS, BC/BS Traditional, Blue Choice, Blue Choice Option, Department of Labor, Empire Plan, Fidelis, GHI, Humana, Magnacare/Aetna, Medicare, Med Risk/MDIA, Monroe Plan, MVP/Cigna, NYS Medicaid, Ontario County Public Health, PHCS/Multiplan, POMCO, Railroad Medicare, RCIPA, RMSCO, Today's Options, Tricare, Tricare Prime, Tricare for Life, United Healthcare (Secure Horizons, Medicare Complete, AARP, Evercare, American Progressive), US Imaging, Wellcare and WPS Health Insurance  

How can I obtain information on how much a procedure may cost?

Call Finger Lakes Radiology at 315-787-5399 to be quoted a price.

If I am asked to have an MRI out of town or in a facility that I am not comfortable with could I still have my study performed at Finger Lakes Radiology?

Yes.  When a patient is requested to have an imaging study such as a MRI, CAT scan or an x-ray it is his or her choice to choose where that study is performed.

How much radiation is used in MRI?

None.  MRI does not use ionizing radiation to produce images.

If I am allergic to CT contrast will I be allergic to MRI contrast?

Not necessarily.  MRI contrast is not iodine based, making it less likely to produce an allergic reaction.

How long will it take?

Most non contrast studies are 15 to 20 minutes while contrast studies are generally around 30 minutes.

What about the fillings in my teeth or the braces?

The fillings in your teeth will be fine. Braces are fine too although the braces may produce some artifact in the brain studies.

Can I have an MRI if I have a pacemaker?

We do not perform MRI's on patients with pacemakers or electronically implanted devices such as neurostimulators.

Do I need to remove all of my jewelry?

Yes. We do require you to remove all of your jewelry before your MRI as it can heat up and cause burns and is not safe in the magnet.

Will my head be inside of the machine?

For the majority of our exams patients enter the magnet feet first but the part of the body being scanned is required to be in the center of the magnet.

Why do I need eye x-rays prior to an MRI if I work around metal?

MRI is a magnet and exposure to metal fragments from welding or grinding can cause harm to the eyes during your procedure.

Can I bring my phone/ipod to listen to during the exam?

No. Due to the magnetic field you may NOT bring devices into the magnet, but for your comfort we now stream Pandora.